Resume
As a hands-on design leader, I encourage and empower Product Design teams to find a simpler and more useful way to make things work.
9 Years Leading & Scaling Design Teams | 11 Years in Product Design | 20+ Years in Digital Design
Head of Design
Mission Lane, Remote
May 2022 – June 2023
May 2022 – June 2023
Led and mentored a remote first team of 11 product and marketing designers and managers
Developed design team’s growth through real-time design feedback and coaching, collaborative work, performance management, and goal setting
Scaled the design team from 5-11 in a period of six months
Oversaw the team's efforts across a suite of six products, partnering closely with product, data, growth, and engineering to ensure strong execution from concept through launch
Partnered with executive leadership in shaping the strategic direction of Mission Lane’s products
Nurtured and amplified the team’s supportive, high-performance culture
Drove connectivity across teams, ensuring a unified, holistic approach to product
Established appropriate systems and processes; enabling teams to consistently ship with high quality and velocity keeping Design Thinking principles top of mind at all times
Senior Manager, Product Design
Bread Financial, Remote
July 2020 – April, 2022
July 2020 – April, 2022
Led, managed, and scaled fully distributed product design teams for Bread's personal loans, embedded application and checkout experience, merchant portal, and mobile app
Worked with senior leadership, external stakeholders, and partners to move product team initiatives forward to support company health and growth
Scaled and developed a team of 5 junior and senior product designers to level up both tactical and professional skill sets, building and promoting collaborative cross-squad design culture through weekly design critiques and workshops
Guided design team through major company acquisition, transitioning from mid size start-up (~250) to major corporate entity (~8,000)
Led the design team for Bread Loans, a net-new personal loan product, from 0-1 early stage strategy to launch. This new product line tracked to more than double revenue goals for its
initial phase.
initial phase.
Launched Bread's first in-store offering in partnership with Fiserv to provide BNPL options to 1MM+ Clover merchants.
Oversaw design and research for creation of the Bread 2.0 Merchant Portal encompassing both parity and net-new features for the 1000+ Merchants migrating from the Classic Platform.
Partnered with Product Management and Engineering Leads to determine strategy and roadmap for our Agile squad
Managed both internal and external user research efforts including discovery workshops, journey mapping, card sorting, surveys, and freeform brainstorming sessions with SMEs and stakeholders
Founding Product Designer
CentralReach, Greater New York City Area
November 2018 – May 2020
November 2018 – May 2020
Lead experience design team across a suite of six products
Partnered with product owners and engineering teams on achievable roadmaps, backlog management, design spike resolution, and sprint cycle management in an agile product environment
Managed team scheduling, timelines, estimation, and career development for UX team of designers, architects, and researchers
Created custom interactive data visualizations that uncover financial opportunity, track performance KPIs, align to industry benchmarking, and set individual practice targets for CR Insights, a business intelligence analytics tool for clinical and practice management applications
Managed ongoing creation and application of a company-wide design language through the use of atomic design component library
Provided creative oversight to design teams within product and corporate marketing functions
Senior UX Designer
Senior UX Designer
Infragistics, Greater New York City Area
August 2015 – Present
August 2015 – Present
Consistently delighted clients by leading a focussed and user centered design process from concept to completion of web, enterprise, SaaS, and mobile solutions
Mentored and lead junior team members in moving forward project initiatives and keeping design process on track
Crafted visually stunning designs with purpose
Designed compelling and highly interactive data visualizations for external clients
Created wireframes and high fidelity rapid prototypes
Facilitated design workshops and UX requirements gathering
Performed user research and testing
Collaborated and iterated with remote international team of UX Architects and UI Developers
Clients Include: The American Institute of CPAs, ASSA ABLOY, BAI, The Doctors Company, Ecteon, Efficient Capital Management, IEEE, Johnson & Johnson, Keysight Technologies, Merit Market, Penn State University, QRC Analytics, Trimble, V.Ships
Lead UX Designer
Meridian Health, Greater New York City Area
March 2012 – August 2015
March 2012 – August 2015
Lead design and content teams in the effort to redesign, restructure, and rebuild Meridian Health's 800+ page responsive site on a new CMS SaaS platform
Designed and programmed responsive sites for Meridian Weightless, Meridian Urgent Care, and AfterHours Immediate Care
Re-Designed and implemented new strategy and look for Doctor Bernard's Kids Clubhouse
increasing site visits by 166%
increasing site visits by 166%
Managed redesign and development of Meridian Momtourage, a 150+ page online community and health resource for women in Monmouth and Ocean Counties
Senior Web Designer
614 New Media, Greater New York City Area
December 2007 – February 2012
Acted as sole designer, information architect, and developer for various interactive projects
for agencies and direct clients including Meals on Wheels, Autism Speaks, The Wellness Circle, Mortgage Market Guide, Seasonal World, and Friends of Jazz
December 2007 – February 2012
Acted as sole designer, information architect, and developer for various interactive projects
for agencies and direct clients including Meals on Wheels, Autism Speaks, The Wellness Circle, Mortgage Market Guide, Seasonal World, and Friends of Jazz
Collaborated with in-house project teams to complete sites to specifications
Redesigned, developed, and optimized nonprofit site directed at seniors and their
caregivers resulting in a 400% increase in total traffic over a period of 4 months
caregivers resulting in a 400% increase in total traffic over a period of 4 months
Redesigned and developed 150-page consumer website for New Jersey's leading
swimming pool installer
swimming pool installer
Executed conceptual planning, architecture, and design of "The Entertainer" iPhone app
BA, Sociology
Barnard College, Columbia University, New York, NY
Conferences and Publications
Digital Summit Conference Speaker ‘If Everyone is a Designer Why am I Here?’’ 2018
UXify International Conference Speaker ‘If Everyone is a Designer Why am I Here?’’ 2018
UXPA International Conference Speaker ‘The Art of Data Visualization’ 2017
UXPA Student Design Competition Judge 2017
User Experience Blogs - http://bit.ly/uxblogs
UXify International Conference Speaker ‘If Everyone is a Designer Why am I Here?’’ 2018
UXPA International Conference Speaker ‘The Art of Data Visualization’ 2017
UXPA Student Design Competition Judge 2017
User Experience Blogs - http://bit.ly/uxblogs